Student Account Assistance helps with billing and repayment of student accounts and University-administered student loans. We can help if you:
- Are repaying a University-administered student loan
- Owe money on your student account and/or want to make a payment on your student account or loan bill
- Have an AH, AH1, AH2, AH3, AU, AU2, or AW hold
- Need to resolve your past due loan or tuition account
Past due student accounts
Email [email protected] from your official University email account.
Please include your student ID number in your email.
Loan repayment
Student Account Assistance uses an external vendor, ECSI, for mailing and emailing bills and notices to loan borrowers. We service the following student loans:
- Federal Perkins
- University Trust Fund Loans
- Health Profession Student Loans
- Nursing Student Loans
- Primary Care Student Loans
Email [email protected] from your official University email account.
Please include your student ID number in your email.
Call
612-625-8007
9:00 a.m. to 4:00 p.m., Monday through Friday
Appointment
To meet with a Finance Professional in-person or virtually log in to schedule an appointment (UMN Google login recommended). Please note that in-person appointments are conducted at the Twin Cities campus.
Student Account Assistance
211 Robert H. Bruininks Hall
222 Pleasant St. SE
Minneapolis, MN 55455-0239
Fax
612-624-2873
Please include your student ID number in your fax.